The Reverie 365 Promise
We’ve designed the most innovative, customizable bed on the market. Over the first year, we’ll pull out all the stops to ensure your comfort. Including a product concierge, a sleep coach, curated sleep content and more. It’s a passionate, wide-ranging commitment to life-changing sleep; none of our competitors come close.
If you’re just looking for a bed, we’re probably not for you. You came to us for something much more valuable. You want to improve your health and your life by getting the restful sleep you need.
Here’s our commitment to you.* We have designed the most customizable bed on the market. Over the next year, we’ll pull out all the stops to ensure your comfort. And because amazing sleep starts with a great bed but doesn’t end there, we’ll also help train you to be a strong sleeper. Our exclusive program includes:
Your mattress comes in a firmness configuration based on a consult we do with you when you order. Once it arrives, occasionally it’s not exactly right for you, but the great thing is that the design allows the firmness to be adjusted every 4”. We’ll work with you via phone or email to customize your bed until it’s perfect for you and your partner. Unlimited calls for the first year.
Need even more customization? Try our new Sleep Concierge Platinum.
A promise this big and wide reflects our mission of great sleep. Due to the extensive commitment behind this promise, as well as the extreme customizability of our beds, we do not accept returns.
Other companies take returns, but … not really. They mostly offer exchange. And that’s inherently inconvenient. Time spent scheduling and being available for a pickup. Hefty restocking fees. Empty space and maybe even no mattress while you look for a new bed, sigh. It’s all wholly unnecessary with our bed, because we can tailor it to perfection for you. So we decided to avoid the hassle and just work with you to make it right. We view great sleep as a journey that we take together, and look forward to getting started.
*Reverie 365 Promise only valid when you purchase the DSI or DSII sleep systems or mattresses direct from Reverie.