Reverie Sleep
Performance+ Upgrade Package
Performance+ Upgrade Package
Couldn't load pickup availability
-
Compatible with:
Reverie-manufactured Tempur Advanced Ergo, Serta Motion Signature and Motion Select, and Reverie power bases with Massage that are not Low Profile.
For Low Profile bases please speak with a sleep specialist. 1.888.222.3560
We recommend calling to confirm compatibility before you purchase!
Collapsible content
Features
Want to upgrade to a luxury massage base but don’t have room in the budget for a new base? We’ve got you covered! Our Performance+ Upgrade Kit comes with all the convenient tech found in our Performance kit—including compatibility with the Nightstand™ app and stronger, quieter lift motors—and adds the hardware needed for Reverie’s patented 3D-Wave massage experience. With one simple installation, your adjustable base will be ready to deliver a soothing massage at the touch of a button.
The Performance+ Upgrade Kit includes:
- 3-D Wave massage motor Reverie’s latest lift motor designed for stronger, quieter head and foot articulation
- Control box with built-in Bluetooth for connecting to the Reverie Nightstand app and IoT to operate your Power Base with voice activation by using your Google Home or Amazon Alexa.
- Remote Small parts and accessories used for installation
- Easy-to-follow instructions
- Installation service by certified technician available for an additional fee.
- If you have a split queen or king sleep system you will need two (2) packages.
- NOTE: You should only purchase a package with 3D-Wave™ massage technology if you already have a power base with 3D-Wave™ massage technology.
This product is non-refundable. When you place an order online, please expect an email or call to confirm that your order is compatible with your current adjustable bed. For order or troubleshooting questions, please call 800-979-1457.
Compatiblity
The Reverie performance plus upgrade package is compatible with the Reverie-manufactured Tempur Advanced Ergo, Serta Motion Signature and Motion Select, and Reverie power bases with Massage that are not Low Profile. For Low Profile bases please speak with a sleep specialist.
Compatible Product Codes: B270, B271, B272, B92*, B52*, B53*, B70*, B86*, C33*, C34*, C28*, C87*, A36*, A37*, B50*, A50*, A76*, A24*, B87*
*Don't see your product code? Call a sleep specialist for more info. 1.888.222.3560
Delivery & Installation
Self installation is easy! Watch this video for instructions.
Installation service by certified technician available for an additional fee. To learn more call 1.888.222.3560
*Products shipped to Alaska, Hawaii, and Puerto Rico will incur additional shipping charges. Please contact customercare@reverie.com for rates and details.
FAQs
What is an upgrade package?
An upgrade package includes all of the electronic parts and hardware needed to equip your older-model adjustable base with improved, modern-day features, all backed by a brand new 3-year warranty. With an upgrade package, you replace all of the existing parts attached to the steel and wood frame of your existing adjustable base, providing you with, in effect, an entirely new model.
Watch this video to learn more.
What are the benefits of an upgrade?
While your base may have been top-of-the-line back when you first purchased it, there have been huge advances in power base technology since, including new faster, quieter lift and massage motors. With an upgraded control box for your power base, you will also get Bluetooth® technology which connects your power base with the Reverie Nightstand™ app, giving you all the standard controls plus an unlimited amount of features. When you upgrade, you’ll even have the option of adding on Reverie Connect™ voice activation so you can operate your bed using a Google Home or Amazon Alexa device.
Another benefit you probably haven’t thought of? Buying all of the parts you would need to make these upgrades individually would end up costing you a lot more than an upgrade package in the long run! And those individual parts wouldn’t be covered by a warranty like upgrade packages are, making them an unnecessary risk for you as well.
Does my base qualify for an upgrade?
Your eligibility for an upgrade depends on your warranty and base model. Adjustable bases purchased 5 years ago or more are likely ready to be updated.
Why would I upgrade my adjustable base instead of buying a new one?
The reality is there’s no need to replace your entire adjustable base if your frame is in good condition. With an upgrade package, you’ll be able to enjoy all of the benefits of a brand new, high-tech power bed (with all new parts and a warranty) at a fraction of the cost of a new adjustable base. It’s also a great opportunity to make use of your existing steel and wood frame. Why go through the trouble of having a new base delivered and having to dispose of the perfectly good frame you already have?
Video
Customers praised the upgrade package for easy installation and improved functionality, with many noting "works great" and quieter operation. However, concerns included customer service delays, noisy massage on some units, pricing considered steep, and remote visibility issues. Positive feedback highlighted new features like under-bed lighting and phone app control.
- 5 stars: 33 (59%)
- 4 stars: 15 (27%)
- 3 stars: 2 (4%)
- 2 stars: 2 (4%)
- 1 star: 4 (7%)
The Reverie Upgrade package works great and was easy to install.
The Reverie Upgrade package works great and was easy to install.
I had a problem with my old remote and ask to buy a new remote, they told me they didn't made it anymore so I had to buy an upgrade kit. I pay for an upgrade kit because I can't buy only the remote. Now I change all the part for the upgrade kit and it's a funking dump. The massage is really bad compared to the old model. The remote we can't see where we are at level 5 or 10 or 6 we don't know. Unfortunately the massage is so cheap now. I was so satisfied to old model U spike with a lot of people and told them to buy reverie base but now U don't want to buy again. I pay
$5 000. 00 for 2 Single XL bed now I have one with old model and another with that dump upgrade. What's happened with that company. Usually we do upgrade to ha e a really better system and not a bad one. I'm so disappointed. If you never tried the old model maybe you'll be satisfied but I can tell you it's really not what they made before. The new one is a joke.
I contacted the company for a replacement bungee cord and told that they only sell the motor with the cord at $120. i do not need the motor only a replacement cord. Then told to give proof of purchase to request a warranty claim. Interesting that they need this even though i gave them model and S/N. Positive was person "Jena" was very nice and polite
Everything Fit Great , Easy Installation , Very Nice Upgrade!!
Everything Fit Great , Easy Installation , Very Nice Upgrade!!
Bought a Skye 300 from Haverty's in 2019. Remote never worked properly. Had to constantly reconnect the remote. Low and behold, just after warranty, it stopped functioning all together. Been trying to contact the company for a months to purchase an upgrade package. Nobody EVER picks up the phone, return an email or anything.
We have a split bed and the massage is so noisy on one side that it can only be used at the lowest level and still it is quite disruptive.
cannot get help ordering a replacement part, even though it is under warranty
Hi Virginia,
I looked up the email you provided and I do not see an account created yet. I'll send your information to our customer service team and ask them to reach out to further assist you!
as it turned out i only needed teh controller and remote
i purchased ethe upgtrade to make sure i had all the parts necessary -- to make bed operational again.
A fAR AS I KNOW THE ACTIVATORES AND VBRATORS ARE TEH SAME as what i alreay had. if this is the case i woudl like ot rerun them since they woudl be redundant. Is that possible, and if they are better in som eway please let me know how that are better. so I can determeine if I shoudl bother to instrall them.
Hi Joe! I apologize for any confusion you may have experienced. All of the parts in the upgrade are packaged together. This allows us to offer our customers a discount for the upgrade. However, you cannot return individual parts from this package.
I have asked our customer service team to reach out to you and go over further questions to better assist you. They should be reaching out shortly.
I had an 2008 model that was wearing out and not functioning on one side. This has given my bed new life!
Upgrades bring new life, Nancy! We're thrilled to hear you're back to enjoying the life changing benefits of your bed!
Linda made ordering easy. We think process is over-priced but did it because of the lack of options
Linda made ordering easy. We think process is over-priced but did it because of the lack of options
really quieter than my other one and work great!
The new components to the bed work great. They were easy to install.
New features and easy installation is the goal! We're pleased to hear how much you enjoy your upgraded bed, Cheri.
really quieter than my other one and work great!
The upgrade works great - although we would not have upgraded had it not been for a power surge in our neighborhood that blew not only the fuses but also the transformer in our bed. It was purchased in 2017; so it was not worn out & worked great prior to the electrical malfunction from our power company. We are very satisfied with Reverie’s customer service.
We're sorry to hear about the power surge affecting your bed, Laura but we're pleased to know your bed has been upgraded to restore those nights of life changing sleep.
I was impressed that your sales person called me back when I hadn't left a message. By the time I got through listening to all the """"if you need this option, select this"""" choices, I gave up and didn't leave a message. She called me a few days latter and said she noticed a call had come from my number but no message was left. I was impressed that anyone called me back under those circumstances. She walked me through my issue and determined I needed new electronics for my bases. I purchased them, they were delivered and a few days later the installer called to schedule an appointment. He showed up when he was supposed to after a call saying he was running a little late and would that be okay. Overall, excellent service from everyone I interacted with at your company. Thank you.
Our strive for excellence relies on a seamless customer experience, Cheryl. Thank you for taking the time to share your honest feedback!
Finally after 3yrs my wife and I have our adjustable bed back, to help with snoring and relaxation. It was simple to enough retrofit the kit in and the old stuff out.
Back to enjoying the power of life changing nights sleep! We appreciate your feedback and support, Paul.
Terrific installation and all seems to be working now.
Thank you.
You won't be disappointed, Cathy! Enjoy the perks and comfortability of your upgraded bed!
The new components to the bed work great. They were easy to install.
New features and easy installation is the goal! We're pleased to hear how much you enjoy your upgraded bed, Cheri.
The fellow was so very helpful and letting me know just what I needed to fix my bed. Everything works great now and with the new upgrade, I now have lights under the bed and can work the bed from my phone!! Also by getting the upgrade I now have a 3 yr. warranty . Very nice customer service!!!!!
Thank for you for taking the time to leave such positive feedback, Donna and sharing your experience! We're always here to help our valued customers.
Great product
Not as great as you, Andy. Thank you for the 5-star rating!
New upgrade works great! From when I called Reverie on getting new parts for my bed, everything was completed in less than a week. Customer service was terrific as well as the service technician. I am very pleased with everything that was done to my complete satisfaction.
This is exactly what we hope to hear, Bernie! Customer safety & satisfaction are top priorities! Thank you for sharing your pleasant experience.
The two upgrade kits were delivered quickly, came with easy to follow instructions and work great.
The price was a bit steep but I couldn't find just a power supply (failed part on just one twin side of the king) and it was recommended I upgrade both twins rather than mismatching old and new electronics on the two twins especially since I have a single king mattress.
The fellow was so very helpful and letting me know just what I needed to fix my bed. Everything works great now and with the new upgrade, I now have lights under the bed and can work the bed from my phone!! Also by getting the upgrade I now have a 3 yr. warranty . Very nice customer service!!!!!
Thank for you for taking the time to leave such positive feedback, Donna and sharing your experience! We're always here to help our valued customers.
I bought one 3 years ago berceuse I had a purple mattress already and wanted one for my Master Bedroom . They lost my bed didn't deliver for 3 weeks and the 1 they delivered was open and had a water stain they offered a cover . I finally got everything . Loved it showed it off even . Then the module failed . almost a month to get anyone to even talk to me another month to get the module worked again.
Module failed again this year . Called Purple again . Sorry Sucker we switched companies call Reverie you are on your own Buddy.
Reverie is a joke they know the units are defective they have for a while and even thought they see me they want proof of purchase .
Said I am so tired of trying to get a 1500.00 base working again . what does the Module cost and the warranty ? 350.00 and a 90 day warranty .
Well i know these things only last more than a year so do I buy the module and make it a 2000.00 base that wont work in a year or buy a whole new base that will work for more than a year and just count my losses .
That is why they are offering this upgrade because of the issues with the old modules . This isn't and upgrade it is a recall .
I just don't understand the lack of customer service from Both companies .
I have reached out numerous times and i get a blanket answer and 10 minutes later they want me to rate the call? Check out the reviews for these on line . I do customer service for a living for 29 years I hate it but i still have to stand behind what I do and take care of issues my CUSTOMERS have because that's what you do .
It would shock me to even think Reverie or Purple will read this and care in the least bit. i think that's what makes me the most upset I tell me how much I like the mattress just don't buy one it isn't worth the grief and disappointment of not finding anyone in the company and I am talking all the way to the top that don't care about the people that buy their product.
Like I said great product but the worst customer service I have ever had to deal with in my life .
Thank you for your just wished you cared enough to reach out
The technicians were educated with the equipment, very pleased.
Our technicians know the equipment like the back of their hand, Jo! Thanks for letting us know your experience was very pleasing.
Still Not Sure What You Need?
We’ll help you find the right part fast.